Delivery Information
We offer reliable and affordable delivery options for our products to most locations in Malaysia. We ship from Selangor. Here is some important information about our delivery services:
Free Shipping Policy
Unlimited automatic free shipping for every parcel with minimum purchase RM40 and within 3kg in West Malaysia.
Free Shipping using Pgeon Prime/J&T Express/Pos Laju within West Malaysia.
For parcel with purchase less than RM40, RM4.90 flat rate shipping fee for West Malaysia.
Subsidized shipping for Sabah, Sarawak, Labuan using Pgeon via Teleport and Flash Express.
Sabah, Sarawak, Labuan shipping fee starts from RM9.00 for first kg.
Shipping Fee
Delivery Option | Delivery [1-3 days] | Delivery [2-4 days] |
Area | West Malaysia | Sabah, Sarawak, Labuan |
Chargeable Weight up to (KG) | ||
0.00-1.00 | 4.90 | 9.00 |
1.01-2.00 | 4.90 | 19.00 |
2.01-3.00 | 4.90 | 30.00 |
3.01-4.00 | 3.00 | 46.00 |
4.01-5.00 | 4.30 | 57.00 |
5.01-6.00 | 5.10 | 70.10 |
6.01-7.00 | 6.30 | 81.20 |
7.01-8.00 | 7.70 | 91.20 |
8.01-9.00 | 9.10 | 101.20 |
9.01-10.00 | 10.50 | 111.10 |
10.01-11.00 | 11.80 | 121.20 |
11.01-12.00 | 13.30 | 131.20 |
12.01-13.00 | 14.80 | 141.10 |
13.01-14.00 | 16.30 | 151.10 |
14.01-15.00 | 17.90 | 161.20 |
15.01-16.00 | 19.40 | 171.10 |
16.01-17.00 | 20.90 | 181.20 |
17.01-18.00 | 22.40 | 191.20 |
18.01-19.00 | 23.90 | 201.10 |
19.01-20.00 | 25.40 | 211.10 |
Delivery Times
We strive to process and dispatch orders as quickly as possible, within 2 business days. Delivery times vary depending on the shipping method and your location. Estimated delivery times are provided at checkout, but please note that these are only estimates and actual delivery times may vary.
Shipping Methods
We use Pgeon/J&T Express/Pos Laju as our delivery partner. Pgeon/J&T Express/Pos Laju is fast and covers majority of area in Malaysia.
Shipping Fees
Shipping fees are calculated based on the shipping method, your location, and the size and weight of your order. You can view the shipping fees for your order at checkout before you place your order.
Tracking Your Order
Once your order has been dispatched, we will provide you with a tracking number and a link to track your order. You can use this information to track the delivery status of your order online.
Delivery Address
Please ensure that you provide us with the correct and complete delivery address at checkout. We are not responsible for any delays or delivery issues caused by incorrect or incomplete delivery addresses.
Delivery Attempts
Our shipping carriers will make multiple attempts to deliver your order to the delivery address provided. If the delivery is unsuccessful after several attempts, the order may be returned to us and additional fees may apply for re-delivery.
Delivery Issues
If you experience any issues with the delivery of your order, such as a delay or damage, please contact us as soon as possible. We will work with our shipping carriers to resolve the issue and ensure that you receive your order in a timely and satisfactory manner.
If you have any questions or concerns about our delivery services, please contact us.